Phoca Forum

Hello
After the Joomla update to 3.9.2 the download does not work anymore. Website is running PHP 7.1.
The download button on the last page is missing.

See Download Website:
https://www.rmrisk.ch/download-center/f ... agement-ag

Thus, no download is possible.
Can you help me?

Best regards

Hi, I see:

Error 1020
Access denied

on that site.

Anyway, Phoca Download 3.1.7 is ready for PHP 7.3

Jan

Hi Jan

Sorry, CDN Cloudflare Firewall denied the access (error 1020).
Now you can access to the site.

Thank you for the support.
I tried everything, but i can not find any solution.

Best regards and thanks a lot.

Hi Jan
We use Phoca Download 3.1.7 and PHP 7.1.
The download worked very well with earlier joomla versions.
Please, can you look at the site.

Thanks & best regards

Are you using template override (template output overrides the component output)?

Jan

Hi Jan
yes, for some css customizations, I use templates override.
but for phoca components or modules there are no overrides.
before i updated to joomla 3.9.2, you could download the files.
in the meantime, no css changes have been added.
also no overrides (see image: https://snag.gy/dzT0Ey.jpg).

Hi Jan
If you use LiteSpeed ​​Cache, you have to exclude the Phoca download component in
the LiteSpeed ​​Cache Options under "Exclude Components" or "Exclude Menus".
See image: https://snag.gy/ciDJBN.jpg

If you do not do this, the download button on the last page of the download process
will not be displayed. It is thus a pure cache problem.

Do that as described, everything works perfectly again with Phoca Download 3.7.1, Joomla 3.9.2 and PHP 7.1.

Thanks for your valuable help, Jan!

Best regards

Hi, Ok, great to hear it.

Jan