Phoca Download Category Adding Plain Page Appear
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kyawzinoo
- Phoca Newbie
- Posts: 1
- Joined: 01 Jul 2019, 11:52
Phoca Download Category Adding Plain Page Appear
i am using phocadownload 3.1.9 and Joomla 3.9.8 Version. Early using phocadownload old version and now update. Now i have a problem. New category adding in phocadownload categories. Website is plain page appeared in browser. Nothing show error. Please help me. Thank
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Benno
- Phoca Hero
- Posts: 9610
- Joined: 04 Dec 2008, 11:58
- Location: Germany
- Contact:
Re: Phoca Download Category Adding Plain Page Appear
Hi,
You need to receive error messages to help narrow down the problem.
See: https://www.phoca.cz/documents/16-jooml ... rs-on-site
Some more questions:
From which version to v3.1.9 did you upgrade?
Maybe helpful: https://www.phoca.cz/documents/16-jooml ... extensions
Do you use Phoca Download Content Plugin and if yes, did you also upgrade the plugin?
Which PHP version are you using?
Where do you get the blank page? In Frontend or Backend or both?
Kind regards,
Benno
You need to receive error messages to help narrow down the problem.
See: https://www.phoca.cz/documents/16-jooml ... rs-on-site
Some more questions:
From which version to v3.1.9 did you upgrade?
Maybe helpful: https://www.phoca.cz/documents/16-jooml ... extensions
Do you use Phoca Download Content Plugin and if yes, did you also upgrade the plugin?
Which PHP version are you using?
Where do you get the blank page? In Frontend or Backend or both?
Kind regards,
Benno