Reward points not avalible

[x-user]

he user has bonus points but they are not available when paying

[Benno]

Hi,
see: https://www.phoca.cz/documents/116-phoc ... ard-points
In Phoca Cart there are several places where reward points can be switched on/off.
See image:


In addition, it also need to be set in the options of the product, how many reward points the customer will receive for buying the product and how many reward points are needed to get this product for free.
See image:


Kind regards,
Benno

[x-user]

Can't insert screenshot here, I have everything turned on everywhere.But in finaly "Reward Points (Available reward points: 296, Maximum reward points to use:0"

[Benno]

Hi,

I can’t insert a screenshot here

See: https://www.phoca.cz/documents/50-phoca ... forum-post

Kind regards,
Benno

[x-user]

i try

[Jan]

Hi, this can mean, that in the cart there is no product ordered which can be bought with help of the reward points. So the question is if in cart is some product which includes reward points (points received)?

Jan