Phoca Forum

Joomla 3.9.12
PHP 7.2
Phoca Cart 3.4.0
Gantry 5 Premiere based template

Hi,

I have set up the cart to offer free shipping over a fixed amount. Also, I have added the Free Shipping plugin to show the progress bar in Ajax Pop Up (this is great btw Jan)

But, even when the customer has qualified for free shipping, the shipping amount still shows as a fee value and this is misleading for customers when in checkout.

The amount that is sent to the payment is correct (shipping fee is not added when threshold is met) but have I set up something wrong in Admin. Should the fee dynamically change when free shipping total is met?

Regards
David

Hi, the plugin only displays the information but it needs to be set in the component - the rules for shipping, this means, you need to set some amount for some specific shipping method which will be displayed when user reaches the amount. And then there are different options:

- to display such method so user needs to select it
- or to automatically select it when there will be no other shipping methods available.

The rules just says that the shipping method will be displayed, so you need to set all methods:

e.g.:

Method 1 - Standard Shipping, Rule: 0 - 1000 EUR (it is important to set hire the to value, so such method will be hidden in shipping options)
Method 2 - Free shipping, Rule - 1000 EUR to ...

Jan

Thank you for clearing this up Jan

I have set up the rules as per your advice and this now works perfectly (and automatically)

Greatly appreciated

David

Ok, great to hear it.

Jan