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Phoca Download - Preview don't work

Posted: 27 Dec 2019, 18:44
by andre_mora
Hello

I'm sorry about this topic,

But when i try create preview document's , i can't used this

You can help me?

Web show me an error 404, you know why this?

Re: Phoca Download - Preview don't work

Posted: 28 Dec 2019, 10:06
by Benno
Hi,
You can help me?
We need more informations!
Which Joomla! version do you use?
Which Phoca Download Component version do you use?
Which PHP version do you use?
Which Frontend Template do you use?
URL?
etc. etc.
Web show me an error 404, you know why this?
Did you create a menu link to Phoca Download Component?
Do you use only Phoca Download Component, or also Phoca Download Plugin?
But when i try create preview document's , i can't used this
Which kinds of documents you want to preview?

Kind regards,
Benno

Re: Phoca Download - Preview don't work

Posted: 30 Dec 2019, 13:32
by andre_mora
Which Joomla! version do you use?
3.9

Which Phoca Download Component version do you use?
3.1.9

Which PHP version do you use?
7.5

Which Frontend Template do you use?
J_51_chelsea

URL?
www.fpo.pt

I use only phoca download component, i need the plugin?

the files is pdf

Re: Phoca Download - Preview don't work

Posted: 30 Dec 2019, 14:07
by christine
andre_mora wrote: 30 Dec 2019, 13:32 Which Joomla! version do you use?
3.9
which Version exactly? Actual current version is: 3.9.14

Your language version shows: 3.9.5.1 > http://www.fpo.pt/language/pt-PT/pt-PT.xml
Which Phoca Download Component version do you use?
3.1.9
are you sure? Because PD demo shows more CSS lines.
Which PHP version do you use?
7.5
not too high? Maybe it belongs to the Imunify360 Server.
Which Frontend Template do you use?
J_51_chelsea
maybe update needed
I use only phoca download component, i need the plugin?
in generell not.

Check this please: https://www.phoca.cz/documents/17-phoca ... parameters

Code: Select all

Preview Settings
Display Preview Button - (Yes | No) Display or hide preview button
etc.

Kind regards
Christine

Re: Phoca Download - Preview don't work

Posted: 30 Dec 2019, 14:18
by Benno
Hi,
see also: viewtopic.php?f=31&t=60744

OT: Hi Christine, guten Rutsch und alles Gute für 2020 :)

Kind regards,
Benno

Re: Phoca Download - Preview don't work

Posted: 09 Jan 2020, 15:55
by andre_mora
Heelo Benno

I solve the problem.

The path name was wrong to the preview files

Re: Phoca Download - Preview don't work

Posted: 09 Jan 2020, 17:05
by Benno
Ok.

Kind regards,
Benno