Phoca Forum

Hello
Phoca download can't find files when I'm using absolute path outside my website folders which is /var/www/vhosts/myserver.com/mywebsite.com/.
For example, I had try to fill /var/www/phocadownload/ in Absolute Path field but "Error while downloading file File not found on server"

I read this help : https://www.phoca.cz/documents/17-phoca ... tml-folder but I don't understand why it don't work.
Direct link is No.
I'm having no more idea.
Is someone can help me ?

Is there someone to help me ?

Hi, you need to check the path if it really is the right path and PHP can find this path on your server

Jan

Thank Jan
How can I check it ? I can't open the path in a browser if it is outside my website folder.
The path looks good viewing the tree of folders in root ftp.

Hi, try to compare it with paths in confiruration.php file. Mostly e.g. if "/" is missing at start or at end, there can be problem, etc.

Jan

Thanks for your help and sorry for this later answer.
No problem with slash.
The original path is : /var/www/vhosts/ecolezhongfu.org/ecolezhongfu.com/phocadownload/
and them I wanted is : /mnt/sdb/mediatheque/phocadownload/
Perhaps is it a problem of folder's owner ? For new path, owner is root while the owner's current path is an other.
What do you think ?

Hi, really hard to say, but maybe it can be caused by wrong ownership or permissions.

The error comes from this if clause:
So Joomla! File method just says, the file with this full path just don't exist. For now I have no information that exists method checks for permissions or ownership so really hard to say if this can be caused by permissions/ownership. I would just say, the method just cannot find the file with the full path set.

Jan

Ok, I do not know either what is causing the error.
Thank you for for help.
If I find, I come back to tell you.

Diane

Hi, yes, will be great, just try to change the paths (adding or removing /, adding or removig first parent folders because somtimes the server works with shortcuts for the paths )

Jan