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How to give a guest a download link after purchase

Posted: 18 Mar 2020, 14:45
by Matthew gbr
Hi Jan and others

I am configuring file downloads for people to purchase. They work fine when you are logged into phoca cart as
a registered member but when you try to purchase as a guest they aren't given a download link after the purchase is processed.

Here are some screen shots of what I am talking about.

Download link with a registered account.

https://media.discordapp.net/attachment ... height=465
......................................................................................................................

Download link with a guest account not showing after purchase.

https://cdn.discordapp.com/attachments/ ... pic_01.jpg


Could you please point me in the right direction so I can resolve this issue.
Kind regards
Matthew

Re: How to give a guest a download link after purchase

Posted: 18 Mar 2020, 15:27
by Jan
Hi, did you enable "download - guest access" parameter?

Jan

Re: How to give a guest a download link after purchase

Posted: 18 Mar 2020, 21:09
by Matthew gbr
Hi Jan

Thanks for the reply.

I have set the parameters in the Global configuration> phoca cart> users menu to (yes) where it says (Download Guest Access).
See the screen shot link. Is this correct?

https://cdn.discordapp.com/attachments/ ... WA0000.jpg

Kind regards
Matthew

Re: How to give a guest a download link after purchase

Posted: 22 Mar 2020, 22:05
by Jan
Yes, download links can be set e.g. in email, so user can click on them per email:

https://www.phoca.cz/documents/116-phoc ... or-vendors

the variable is:
{downloadlink}

Jan

Re: How to give a guest a download link after purchase

Posted: 02 Apr 2020, 12:59
by Matthew gbr
Hi Jan

Thanks for the help. I think something is wrong with my SMTP email sending from my joomla website. I think it may be the recent update of joomla that's causing the issues. I have to do more work on it.

I appreciate all your help
best wishes
Matthew

Re: How to give a guest a download link after purchase

Posted: 02 Apr 2020, 20:57
by Jan
Ok