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Front End Image Thumbnails being rotated - back end thumb and large pop-up image ok

Posted: 24 Aug 2020, 19:50
by dmlwebal
Hi

Similar to this thread: viewtopic.php?f=1&t=59680&p=155383&hili ... ed#p155383

In the backend the image thumbnail is correctly oriented.

On the front end, the gallery thumbnail preview becomes rotated, but the modal pop-up version is correctly oriented!

It only appears to be an issue when the original image is oriented by portrait, landscape orientation images display all their size version perfectly fine.

Is this something to do with the orientation of a mobile device when the image was first taken?

Re: Front End Image Thumbnails being rotated - back end thumb and large pop-up image ok

Posted: 25 Aug 2020, 14:12
by Jan
Hi, can I see the site where this occurs? To see if the image is really rotated or if it is done per CSS or JS in frontend?

Jan

Re: Front End Image Thumbnails being rotated - back end thumb and large pop-up image ok

Posted: 25 Aug 2020, 15:45
by dmlwebal
HI Jan

I first uploaded the images as they were sent to me, and this is when the problem arose.

I edited the original images in Fireworks (yes, some people still use it!) to ensure that they were consistent (ie all 'right way up').
Then, removed - first in admin and then via FTP - the incorrectly oriented images (and thumbnails) from the site, flushed all caches and uploaded the 'newer edited' versions.

But, still the problem.

However, today (after about 15 hours) suddenly they are ok :o

So, I think it may have been a CDN or Server caching problem.

I show the process above in case it helps others.

Thanks Jan

Re: Front End Image Thumbnails being rotated - back end thumb and large pop-up image ok

Posted: 27 Aug 2020, 14:49
by Jan
Ok