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Where is the notification email box for admin?????

Posted: 07 Nov 2020, 01:37
by TechMistress
Ok, I know this is the simplest thing in the world - but I CANNOT find where to edit an email for order notifications. Anywhere.
Where is it? We're not getting any notifications.

Thanks?

Re: Where is the notification email box for admin?????

Posted: 08 Nov 2020, 13:09
by Jan
Hi, see order status edit:

- you can set if notification will be sent to customer:
Image

- or to any other email/emails:
Image

Jan

Re: Where is the notification email box for admin?????

Posted: 09 Nov 2020, 03:33
by TechMistress
So this will email the administrator about a new order that has been placed?

Sorry, I was confused because it said (Customer).

thank you! :)

Re: Where is the notification email box for admin?????

Posted: 09 Nov 2020, 22:43
by Jan
Hi,

Email (Customer) - sending email to customer
Email (Others) - sending email to all who are listed in the form field, this means icluding admin if he/she is listed here.

Jan

Re: Where is the notification email box for admin?????

Posted: 10 Nov 2020, 01:16
by TechMistress
Thank you! How do I mark posts as solved? :D

Re: Where is the notification email box for admin?????

Posted: 12 Nov 2020, 20:59
by Jan
Ok

Re: Where is the notification email box for admin?????

Posted: 22 Dec 2020, 12:45
by Abdu
In my case does not bring Email(Others) Field. what can I do?

Re: Where is the notification email box for admin?????

Posted: 22 Dec 2020, 12:51
by Benno
Hi,
which version of Phoca Cart do you use?

Kind regards,
Benno

Re: Where is the notification email box for admin?????

Posted: 22 Dec 2020, 12:57
by Abdu
Dear Benno

I use Phoca cart Version 3.5.4

Best regards,

Re: Where is the notification email box for admin?????

Posted: 22 Dec 2020, 23:27
by Benno
Hi,
In my case does not bring Email(Others) Field
What does this mean? Can you please explain exactly what is not working.

Kind regards,
Benno