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customer option to cancel order

Posted: 06 Jan 2021, 21:58
by jpeters
Hello,
is ther a option for the customer to cancel a placed order with a specific order status?.
lets say, customers can cancel a order until the order has the status accepted (is payd).
so as long the order is the status pending, it would be nice that the order can be canceled by the customer himself.

and if possible, scheduled pending orders to canceled if the customer did not payd the order in time (lets say within 7 days) counting from the date and time of the order..
that way we keep the system clean from pending orders that will not be payd ..

if this is not possible, than a feature requests for this topics

Re: customer option to cancel order

Posted: 09 Jan 2021, 03:16
by Jan
Hi, added to feature request list.

Jan

Re: customer option to cancel order

Posted: 26 Jan 2023, 14:27
by Nidzo
Two years later.
Is it possible to automatically cancel an order after the payment deadline (due date) ?

Re: customer option to cancel order

Posted: 30 Jan 2023, 17:41
by Jan
Hi, unfortunately, I still didn't find time to implement it :-(

Jan