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paypal does not redirect

Posted: 19 Feb 2021, 10:53
by lupen666
good morning everyone, I noticed that when you make a payment via paypal the user is not automatically redirected to the paypal page but remains blocked on the page. only solution is to choose "click here to be redirected to the paypal site". thank you very much to those who will help me

Re: paypal does not redirect

Posted: 19 Feb 2021, 15:54
by jpeters
Hello,
do you have configed paypal payment (paypal settings)?
i just tested it and it works as expected (automatic redirect to paypal.

Re: paypal does not redirect

Posted: 19 Feb 2021, 21:13
by lupen666
certainly, I have configured the payment with paypal. I've tried with different browsers but it stays on the same page!

Re: paypal does not redirect

Posted: 19 Feb 2021, 22:41
by jpeters
Sent me a PM with details so i can have a look.

Latest version of phoca cart?

Re: paypal does not redirect

Posted: 20 Feb 2021, 08:11
by lupen666
hello jpeters you should already have access data and the phoca version is 3.5.6.
thank you so much

Re: paypal does not redirect

Posted: 20 Feb 2021, 09:50
by jpeters
Okay, same website.. i will check

Re: paypal does not redirect

Posted: 20 Feb 2021, 10:13
by jpeters
Hello Lupen,
i did a quick check.. i don't know why.
looks like a template / bootstrap issue..

@Jan: any ideas

Re: paypal does not redirect

Posted: 20 Feb 2021, 11:58
by lupen666
thank you so much can you help me understand and solve the problem ????

Re: paypal does not redirect

Posted: 20 Feb 2021, 23:24
by Jan
Hi, did you check it in different browsers, to see if e.g. browser does not have some limit for redirects?

Jan

Re: paypal does not redirect

Posted: 21 Feb 2021, 11:05
by lupen666
good morning Jan I checked also with other browsers but the problem remains! connecting from your pc have you tried to make a purchase? I created a test category to test the various features