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Items not Adding to cart, items not Removing from cart

Posted: 29 Oct 2021, 12:07
by markaerrington
Over an hour I have been testing this cart out; adding items, checking out, trying to remove items, etc.

After cleaning my Joomla's Clear Cache files, and Clear Expired Cache files, and trying to add an item. Item is not being added. When I am able to add an item, I am not able to remove it during or after check out.

Is there a setting I am over looking?

Thanks!

Re: Items not Adding to cart, items not Removing from cart

Posted: 29 Oct 2021, 13:44
by markaerrington
I am not sure what I did but I have Guest checkout setup as I did before but this time I entered the Billing information and hit saved. After I did that I was able to delete my item in the cart and after refreshing the page it was gone. Before my item in the cart would never get removed. So I know now that you need to enter the Billing information to delete any items in your cart.

I hope I am correct on this but if not, please let me know.

Thanks!

Re: Items not Adding to cart, items not Removing from cart

Posted: 31 Oct 2021, 20:41
by Jan
Hi, hmmm, really hard to say.

Do you use some specific extension for caching your site? If you enable all the caching, do you get the same problems?

Jan

Re: Items not Adding to cart, items not Removing from cart

Posted: 01 Nov 2021, 03:55
by markaerrington
Hi,

I found this: Extensions -> Plugins -> System - Page Cache
I disabled it and that worked. Even without entering the Billing and Shipping information as I had to do before.

Thanks.

Re: Items not Adding to cart, items not Removing from cart

Posted: 03 Nov 2021, 15:08
by Jan
Ok