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Error while requesting rating

Posted: 05 Nov 2021, 11:06
by Zotius
This message appears when the user want to rating the download
(Phoca Download component: 4.0.0Alpha9)

Re: Error while requesting rating

Posted: 08 Nov 2021, 15:59
by Jan
Hi, where exactly do you get the problem?

Testing now in category view, get no problem:
Image

Do you get the same problem with Alpha10?
https://www.phoca.cz/download/category/ ... -component

Jan

Re: Error while requesting rating

Posted: 10 Nov 2021, 19:29
by Zotius
On my site I can see that in category view:
Image

... and in file view the same way, ditto:
Image
PHP version: 7.4.25
Joomla 4.0.4
PD version: 4.0.0 Alpha10

Re: Error while requesting rating

Posted: 12 Nov 2021, 13:39
by Jan
Hi, try to open the development tool (e.g. in Chrome browser)
https://www.phoca.cz/documents/16-jooml ... -conflicts

and check if there is no javascript error (in console tab) or in network/fetch/xhr tab:
Image

Jan

Re: Error while requesting rating

Posted: 16 Nov 2021, 19:32
by Zotius
In Chrome browser this can be seen
Image Image

... and now, what is the solution?

Re: Error while requesting rating

Posted: 18 Nov 2021, 22:30
by Jan
Hi, fist of all, can you translate me the message to English?

Re: Error while requesting rating

Posted: 19 Nov 2021, 14:12
by Zotius
{"error":true,"code":404,"message":"Page not found"}

Re: Error while requesting rating

Posted: 19 Nov 2021, 20:10
by Jan
Hi, hmm, try to reinstall the component again (don't uninstall it so no data will be lost, only install again) as it looks like maybe some views are missing in your installation. :idea:

Do you get the same problem when you disable SEF (for test only)?

Jan

Re: Error while requesting rating

Posted: 20 Nov 2021, 12:23
by Zotius
Hello Jan!
When I disable the SEF, then work fine.
So, somewhere in this have to look for the fault...

Re: Error while requesting rating

Posted: 28 Nov 2021, 14:21
by Jan
Can you copy the url from the devtools and paste here?

First with SEF enabled, the second without SEF enabled.

Image

Thank you.