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No Email after place an order

Posted: 09 Jan 2023, 15:51
by snapart
Hi there,

some sampleorders later, we know we don't get emails. is it possible to change some details to get mails for the buyer and the seller (me)?

Re: No Email after place an order

Posted: 11 Jan 2023, 21:53
by Jan
Hi, what do you mean with "change details"? In Order status you can set who will get the email (if customer and or if others - any email set in parameter separated by comma)

Jan

Re: No Email after place an order

Posted: 12 Jan 2023, 12:06
by morphinestyle
Hello,
i also doesn't receive any email after an order.
How can i solve?

Re: No Email after place an order

Posted: 12 Jan 2023, 12:19
by morphinestyle
Solved for me,
i was wrong using CONFIRMED ORDER, while i need to use COMPLETED ORDER.