Phoca Forum

Hallo,
I've been looking for a solution for hours now. The shipping costs are displayed twice in the shopping cart. Once without tax + tax (right) and additionally the gross amount with tax (wrong). What am I doing wrong?

screenshots: https://imgur.com/a/3b2T8u8

Viele Grüße und vielen Dank
Manuel

Hi, in your options, you have just set that the Versandkosten should be displayed with tax: Steuerberechnung (Versand): Steuer inklusiv Preis ...

So the solution:

1) is not to use tax for shipping
2) or just simple hide the field you don't want to display with CSS

Jan

Hallo Jan,
Using CSS I have now hidden the fields. It's OK. But in the order via email, the shipping costs are displayed twice again. Where can I change that?

Viele Grüße
Jan

Hallo,
The customer now also has 2 different VAT rates. Reduced for 7% (books) and normal with 19% (posters). I can't find any settings in the categories or taxes. With Virtuemart I was able to enter the appropriate category or several categories when configuring the shipping method. Because if the customer only orders books, the VAT on the shipping costs is 7%. If he only orders posters or posters + books, the VAT is 19%.

Viele Grüße
Manuel

Hi,
in Phoca Cart you can set different tax rates and assign them to each individual product / service.
Not sure, if this answers your question...
See: https://www.phoca.cz/documentation/115- ... ndling-vat

Kind regards,
Benno

Hallo Benno,
I think you mean the different VAT for the products. That's OK. But I'm concerned about the different taxes on shipping. I just read this today too (Otherwise I always had customers with 1 VAT rate). If I ship a product with 7% VAT, I can only charge 7% VAT on the shipping costs. If I ship different (7% and 19% or only 19%) products, I can take the highest VAT rate (19%) for shipping.
I don't want to get any customer in trouble with the tax office.

Viele Grüße
Manuel

Hi, this very confusing illogical law was not implemented in Phoca Cart yet. There are two problems:

1) having VAT for shipping based on product? Why? (but OK, programatically it can be done)
2) having products with two different taxes - which tax to take for shipping tax? I am not sure if this is defined in law but when I checked the german laws in past, I didn't find any iformation how to solve it. I don't know the situation now but what I read in different articles, was advice like this: "Choose better the higher tax rate - better pay more than less on taxes - but for us - accounters - it does not matter if more or less, for us, paying more is just the same mistake like paying less (so even you pay more, you are in trouble with tax office).

The question is, is there some link to german law which really exaplain how to solve this confusing illogical situation?

I can imagine some parameter like: "Set tax for shipping based on the highest product tax in cart/order"

But for now the solution is add the highest tax into shipping method options:
a) if the cart has product with higher tax - everything is OK
b) if the cart has both products with different tax, then everything is OK
c) if the cart has only product with low tax - then the higer tax is selected (this is not correct but the same it is not correct when higher tax is set for b) )

Jan

Hallo,
The tax office has now stolen a few hours of my life again. I spent most of the morning researching the topic of taxes on shipping costs and doing some calculations from large mail order companies. If you want to do it just right, you have to split the shipping tax as a percentage of the item cost.
https://www.sendcloud.de/mehrwertsteuer ... andkosten/
But I also found a large online shipping company that generally charges 19% tax on shipping. Even if I have two items (1 x 7% and 1x19%) in my shopping cart and delete the item with 19%, the shipping costs are still charged at 19%.

The same case with another online shipping: here the VAT in the shopping cart is recalculated to 7%. Both retailers charge 19% on shipping for mixed purchases.
What to do?

Viele Grüße
Manuel

Hi,

1) first of all, someone from Germany should contact lawmakers and tell them that this is huge nonsense, because shipping is normaly a service and should get own tax (like any other service)
2) yes, many just set the higher tax to solve this stupid situation and think, when you just pay to country more on tax, you are OK.

3) that what is written in article makes sense, such calculation is done for the product themselves (that the tax will be calculated for each product) but I didn't see any ecommerce software which will use this for shipping tax (because technically this is really insane - when you should apply differen taxes for different products, you have the different items stored, but shipping is only one so nobody is willing to complicate the situation and makes relation table for shipping where different taxes will be stored )

In practice, a higher tax is simply used, this is nice to say, but nobody can say what happens when the tax officials will come to check

For now, I can only say, than in Phoca Cart, there is no such solution which is described in the article so there only the higher tax can be used.

Jan

Hallo,
Thank you very much for your detailed information and suggestions. I spoke to the boss of the small shipping company and we will take the highest tax. We see shipping as an equal service, no matter what you are shipping!
Now I have a little problem. When I want to complete a purchase, the message appears: "Please select the correct shipping method" What have I missed or forgotten to check?

Vielen Dank
Manuel