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Order emails
Posted: 21 Sep 2023, 17:59
by landed
I have yet to go live (very close) so don't know how the system works with orders. I see the order statuses can be sent through that section with the same name. Some questions arise thank you- (the system seems very good well done!):
a) Does the system auto email the customer when they make an order?
b) From setting up an email in the confirmed status will this get sent automatically?
c) I am missing some variables:order status, amount paid, amount owing
d) If the customer fills out an email but doesn't pay can I email them a link to their unfinished order?
e) In the Shipping section I have a custom field which is date picker, the time doesn't seem to be an option, can we fix this?
Ref
https://www.phoca.cz/documentation/115- ... or-vendors
Re: Order emails
Posted: 21 Sep 2023, 18:14
by landed
Also {b_email} ends up rendering like this -
"This email address is being protected from spambots. You need JavaScript enabled to view it."
Re: Order emails
Posted: 21 Sep 2023, 19:31
by Benno
Hi,
try to disable Joomla! Core 'Content - Email Cloaking Plugin' or try to switch it's parameter.
Kind regards,
Benno
Re: Order emails
Posted: 21 Sep 2023, 19:41
by Nidzo
Benno wrote: ↑21 Sep 2023, 19:31
Hi,
try to disable Joomla! Core 'Content - Email Cloaking Plugin' or try to switch it's parameter.
Kind regards,
Benno
It is known bug in Phoca Cart 4.0.8
https://phoca.cz/forum/viewtopic.php?p=176860#p176860
Installing 4.0.9 Beta2 fix it:
https://github.com/PhocaCz/PhocaCart/re ... 9Beta2.zip
Re: Order emails
Posted: 21 Sep 2023, 19:58
by Nidzo
landed wrote: ↑21 Sep 2023, 17:59
I have yet to go live (very close) so don't know how the system works with orders. I see the order statuses can be sent through that section with the same name. Some questions arise thank you- (the system seems very good well done!):
a) Does the system auto email the customer when they make an order?
b) From setting up an email in the confirmed status will this get sent automatically?
Yes. Create Order statuses and in Options > Calculation > set Default Order Status (let's say Pending)
Then you customise Order statuses:
d) If the customer fills out an email but doesn't pay can I email them a link to their unfinished order?
Variable for odrer link is {orderlink} or you can see it in Orders > click Order Nr. and under Order link tab you can copy order link.
e) In the Shipping section I have a custom field which is date picker, the time doesn't seem to be an option, can we fix this?
I can confirm that time can't be selected if calendar:datetime form filed is included in checkout form. This is call for Jan
Re: Order emails
Posted: 21 Sep 2023, 20:11
by Benno
Hi,
Thank you Nidzo. Yes, I remember I have read this thread but as it looks directly forgotten again...
Kind regards,
Benno