No payment information after sending the order.
Posted: 06 Oct 2023, 08:25
Hi.
We only notice today that after sending the order, there is only the page title and the link to your site. The texts defined in the payment method and in the status are not displayed. The problem arises with the payment method "cash_on_delivery" (there are no other payment methods at the moment, Stripe no longer works, it must update the plugin).
Is it due to the last update? Is it possible to revert to a previous version? Is it safe to do so?
I have enabled debug mode but I don’t see anything that helps me find the source of the problem.
Thank you very much for your help.
Best regards.
We only notice today that after sending the order, there is only the page title and the link to your site. The texts defined in the payment method and in the status are not displayed. The problem arises with the payment method "cash_on_delivery" (there are no other payment methods at the moment, Stripe no longer works, it must update the plugin).
Is it due to the last update? Is it possible to revert to a previous version? Is it safe to do so?
I have enabled debug mode but I don’t see anything that helps me find the source of the problem.
Thank you very much for your help.
Best regards.