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Paypal error log

Posted: 12 Oct 2023, 18:38
by landed
I think I may have found the reason why good payments dont change the status of my orders to complete.

Paypal sends this, to say that a payment is successful or not.


site.com/index.php?option=com_phocacart&view=response&task=response.paymentnotify&type=paypal_standard&pid=2&tmpl=component
And this is the error.

cURL error: [60] SSL certificate problem: unable to get local issuer certificate, User: Anonymous

If you google this it seems that there is some issue with the SSL.

Has anyone had this themselves? I have googled it and am talking to the host but as it's a shared server wonder if anything will get done at all.

Thanks.

Re: Paypal error log

Posted: 12 Oct 2023, 21:23
by Jan
Hi, as written in different posts, try to disable SSL in Options:

Image

Re: Paypal error log

Posted: 13 Oct 2023, 09:08
by landed
Thanks Jan, will try that. I run through cloudflare and there were also some edge settings that the hosting told me could have been the problem. So let's see how the next order goes.

Re: Paypal error log

Posted: 16 Oct 2023, 11:56
by landed
This is no longer a problem, have had an order through and the status went to complete directly. I did not get the email and suspect the customer also did not. I have to go and ask them. I will add this as a separate issue in the forum.

Re: Paypal error log

Posted: 18 Oct 2023, 23:41
by Jan
OK

Re: Paypal error log

Posted: 24 Oct 2023, 12:27
by landed
I found why my emails were not sending, that the status of complete and confirmed are different (of course) and that I had my emails set in confirmed. My PayPal payment seems to skip the confirmed and goes straight to complete. So this is manageable. TY

Re: Paypal error log

Posted: 25 Oct 2023, 16:07
by Jan
OK