Search function Downloads doesn't include Order Nr
Posted: 14 Mar 2024, 16:18
I cannot seem to filter on Order Nr in Phoca Cart Downloads. Not even when I use the full number like '20240000000133'.
I also don't see any options to do a Refund if the customer would ask that.
What would the procedure be?
In my case of downloads, I think refunds should only be done if number of downloads is 0.
So I'd want to filter on Order Nr in Downloads (because the Download Links tab in Order always seems empty) to check them all, then unPublish the downloads (or in another window change the status of the order) and then I suppose I would need to manually reimburse the money?
I think Mollie allows to do that through their site, unless you were thinking of adding the option in Phoca Cart.
Thanks
I also don't see any options to do a Refund if the customer would ask that.
What would the procedure be?
In my case of downloads, I think refunds should only be done if number of downloads is 0.
So I'd want to filter on Order Nr in Downloads (because the Download Links tab in Order always seems empty) to check them all, then unPublish the downloads (or in another window change the status of the order) and then I suppose I would need to manually reimburse the money?
I think Mollie allows to do that through their site, unless you were thinking of adding the option in Phoca Cart.
Thanks