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Stock will be deducted twice in case of cancellation.
Posted: 26 Jul 2024, 14:41
by WM-Loose
If an order is cancelled, the item is not added back to the warehouse and is instead removed from stock twice.
Is this a bug or have I missed something?
Joomla 4.4.6
PHP 8.3
Phova Cart 4.0.10
Regards Dirk
Re: Stock will be deducted twice in case of cancellation.
Posted: 26 Jul 2024, 16:37
by Jan
Hi, check your Canceled status, what is the parameter Stock Movements value? Is it set to: "Product will be added"?
Testing now:
Before setting Canceled status:
Ater setting Canceled status:
Jan
Re: Stock will be deducted twice in case of cancellation.
Posted: 28 Jul 2024, 09:52
by WM-Loose
Danke Jan, genau das hat der Kunde falsch eingestellt, denn der Bestand wurde nicht auf addiert gesetzt sondern bleibt bestehen.
Ich habe es auf addiert geändert.
LG Dirk
Re: Stock will be deducted twice in case of cancellation.
Posted: 29 Jul 2024, 15:02
by Jan
OK