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Phoca Gallery Category List Shows White Screen

Posted: 17 Oct 2024, 10:50
by sophi-josephine
Hi everyone,
I installed Phoca Gallery on Joomla site with one category and 60 images. While the thumbnails generated fine, accessing the gallery via the category list menu resulted in a You do not have permission error and shows white screen. I fixed this by updating the category permissions in the SQL database. However, now the category list shows again a blank white screen.
Any insights on resolving the white screen issue ?

Re: Phoca Gallery Category List Shows White Screen

Posted: 17 Oct 2024, 16:34
by Jan
Hi, blank screen (it it is whole) mostly indicate some error, try to enable debug mode to see if you don't get any error message:

https://www.phoca.cz/documentation/86-j ... rs-on-site

If the page is correctly loaded and there is only blank place in gallery area, then this can mean, no image/or category found (e.g. because it does not exist, it is not published or there are no rights to display them)

Jan

Re: Phoca Gallery Category List Shows White Screen

Posted: 18 Oct 2024, 06:32
by sophi-josephine
@Jan,
Thanks for the suggestion! I enabled debug mode, and it looks like the gallery category is not being found. I double checked the database, and the category exists with images, but it still shows a white screen.
Could this be related to permissions or publishing status?

Re: Phoca Gallery Category List Shows White Screen

Posted: 19 Oct 2024, 16:08
by Jan
Hi, if there is a white screen, there should be displayed some error when enabled debug mode and php error reporting.

Jan