Phoca Download 4.0.9 will not save change or edit
Posted: 12 Nov 2024, 01:00
I am running Joomla 4.3.4, and also these Phoca products:
Phoca Download 4.0.9
Button Plugin 4.0.4
Download Plugin 4.0.6
The system will NOT save any change or addition to any of the file entries stored in Phoca Download. In the FILES section, I can upload files, edit existing records, or add new records - but when I click on the "SAVE" or "SAVE AND CLOSE" - the software does nothing.
Also, one other odd point. When I was running Joomla 3 (well over a year ago), I had Phoca Download 3.2.3 installed. I then migrated to Joomla 4, and updated Phoca Download to the versions you see listed above.
The "info" page for Phoca Download still displays that I am running Version 3.2.3. It did NOT update to the current versions listed above as I would expect, but the software functioned properly. Your Version Checker page on your website apparently reads the Version information from the Info page in my Phoca Download installation, since your checker states (incorrectly) that I'm currently running version 3.2.3 when in fact I am running 4.0.9 (Phoca Download Component). I would prefer if it could accurately show the installed version - so this is less than ideal.
I see there is a newer version of Phoca download (com_phocadownload_v5.0.10). It shows that it is compatible with Joomla v4, but could or would this potentially help with the problems I have stated?
Note that I am currently running PHP version 8.2.25
I appreciate if you could help me understand what needs to be done to allow me to SAVE a change or addition of a record.
Phoca Download 4.0.9
Button Plugin 4.0.4
Download Plugin 4.0.6
The system will NOT save any change or addition to any of the file entries stored in Phoca Download. In the FILES section, I can upload files, edit existing records, or add new records - but when I click on the "SAVE" or "SAVE AND CLOSE" - the software does nothing.
Also, one other odd point. When I was running Joomla 3 (well over a year ago), I had Phoca Download 3.2.3 installed. I then migrated to Joomla 4, and updated Phoca Download to the versions you see listed above.
The "info" page for Phoca Download still displays that I am running Version 3.2.3. It did NOT update to the current versions listed above as I would expect, but the software functioned properly. Your Version Checker page on your website apparently reads the Version information from the Info page in my Phoca Download installation, since your checker states (incorrectly) that I'm currently running version 3.2.3 when in fact I am running 4.0.9 (Phoca Download Component). I would prefer if it could accurately show the installed version - so this is less than ideal.
I see there is a newer version of Phoca download (com_phocadownload_v5.0.10). It shows that it is compatible with Joomla v4, but could or would this potentially help with the problems I have stated?
Note that I am currently running PHP version 8.2.25
I appreciate if you could help me understand what needs to be done to allow me to SAVE a change or addition of a record.