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Thumbnail creation (or lack of)

Posted: 14 Apr 2010, 23:00
by ronanlynch
Hi all,

Installed phocagallery last week having previously used it on other websites without any problems. Worked fine last week - logged on this evening to add more images and am faced with the following error:

Error Message: Phoca Gallery cannot save files on your server
What to do now : » If you have fixed the problem caused by

* Image (wrong type or broken image) - remove the image or upload new image via e.g. FTP
* GD Library (not correctly working GD library, not working GD functions) - install or reinstall GD library
* Permissions (no rights to write files or folders) - change the permissions of image/phocagallery folders on your server,

you can go back to Phoca Gallery. Phoca Gallery will try to create the thumbnails again.
Go to the Phoca Gallery
» If you want to go back to Phoca Gallery and you want that Phoca Gallery will not try to create thumbnails, click on
Go to the Phoca Gallery with disabling the automatic thumbnails creation
You can enable Thumbnails Creating in Default Settings again.
» If you want to fix the problem with help of Media Manager (remove the original image or upload new original image), you can go to the Media Manager.
Go to the Media Manager
» Go to Phoca Gallery User Manual

OK. So I've checked my ownership and permissions and these are set to my hosting package and 755/777 where necessary. I can add, edit and delete images but when I try to create thumbnails the component errors out. In the parameters section, thumbnail creation is set to Yes (though this changes every time to No when the component hangs on trying to upload the images to the specific category).

I'm at a loss as to where to go next. Any suggestions? I've seen others have encountered the same problem but their fixes are not fixing my problems.

TIA
Ronan

Re: Thumbnail creation (or lack of)

Posted: 15 Apr 2010, 16:33
by Jan
Hi, try to see:
https://www.phoca.cz/documents/50-phoca/ ... y-settings

try to set ftp for craeting thumbnails in parameters.

Jan

Re: Thumbnail creation (or lack of)

Posted: 16 Apr 2010, 15:47
by ronanlynch
Hey Jan,

Thanks for the link. It helped me to resolve the problem - my configuration.php file was set to 777. I since changed this to 666 and enabled FTP in the Global Configuration and hey presto, we're back in action :D

Thanks again!

Re: Thumbnail creation (or lack of)

Posted: 24 Apr 2010, 22:22
by Jan
Ok