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Tree View activated - Blank page
Posted: 03 Jun 2010, 16:00
by aaron
hey,
I already had the phoca gallery plugin installed and used when now I installed the tree module.
The gallery is generelly being linked to by a main menue, listing all categories. And only activated for the specific pages.
Now as I activated the tree module, clicking on the menue link only brings me a blank site.
Nothing is being loaded.
Can you help me with that thing?
Re: Tree View activated - Blank page
Posted: 03 Jun 2010, 19:33
by Benno
Hi,
short question: do you use Phoca PDF and Phoca PDF Content Plugin too?
Kind regards,
Benno
Re: Tree View activated - Blank page
Posted: 03 Jun 2010, 21:39
by aaron
thanks for your reply.
nope. only the two mentioned above.
Re: Tree View activated - Blank page
Posted: 03 Jun 2010, 23:45
by Benno
Hi,
nope. only the two mentioned above.
Ok, then my idea is burst!
Kind regards,
Benno
Re: Tree View activated - Blank page
Posted: 06 Jun 2010, 22:46
by aaron
do you have another idea?
Re: Tree View activated - Blank page
Posted: 06 Jun 2010, 23:10
by Benno
Hi,
no, I don`t have.
Sorry for that.
Kind regards,
Benno
Re: Tree View activated - Blank page
Posted: 11 Jun 2010, 17:00
by aaron
its driving me crazy.
you know what would be really cool?
if you could have a look at it.
it would be a big help for me.
may I send you the login details?
so you can have a look on the configuation.
I bet there's only a little gimmick to get the whole thing running.
Re: Tree View activated - Blank page
Posted: 11 Jun 2010, 18:10
by Benno
Hi,
I can take a look at it at the weekend, if you like. Send me your login details via Privat Message.
Please make a complete Backup of your site and your database before I enter your site.
Kind regards,
Benno
Re: Tree View activated - Blank page
Posted: 11 Jun 2010, 19:34
by aaron
mist, ich hab keine rechte,
dir ne pn zu schicken. finde keinen button.
könntest du mir eine pn mit deiner mail adresse schicken?
dann schicke ich dir darüber die login daten für die homepage
danke für deine hilfe!
Re: Tree View activated - Blank page
Posted: 12 Jun 2010, 12:49
by Benno
Hi Aaron,
ich konnte leider in Deiner Seite nichts finden was den Fehler beheben oder erklären könnte. Die Konfiguration ist, soweit ich das mit den Rechten die Du mir gegeben hast sehen konnte, durchweg korrekt. Auch die auf Deinem Server eingestellten PHP-Werte sind ok.
Was Du noch probieren kannst, ist die PG-Komponente und das Phoca Gallery Image Modul upgraden, da das Tree-Modul v.2.7.1 Komponente und Image Modul v2.6.2 sind. Das wird aber Deinen Fehler vermutlich auch nicht beheben...
Wenn Du die Möglichkeit hast das Error-Log deines Servers einzusehen und dort eine diesen Fehler betreffende Meldung findest, poste das, vielleicht kann Jan Dir dann helfen.
https://www.phoca.cz/documents/16-joomla ... rs-on-site
Freundliche Grüße,
Benno