the code remains in the article URGENT

[dem]

Hi, I have Joomla3.8.1, latest version of the component and latest versions of Phoca Download Button Plugin and Phoca Download Plugin. When I click on the phoca download file - link to file or other button, within the article, the code remains in the front end - {phocadownload view=file|id=3|target=s} - . what's the problem? I kindly ask for help, I am desperate

[Benno]

Hi,
how do you create your articles? Do you use a third-party component for this?

Kind regards,
Benno

[dem]

Hi,
how do you create your articles? Do you use a third-party component for this?

Kind regards,
Benno

I create articles with JCE ( joomla content editor )

[dem]

Hi,
how do you create your articles? Do you use a third-party component for this?

Kind regards,
Benno

the problem is present also with default editor: TinyMCE

[Benno]

Hi,
then you should check again if you really have installed the latest versions and if both plugins are really enabled in Plugin Manager.

Kind regards,
Benno

[dem]

Hi,
then you should check again if you really have installed the latest versions and if both plugins are really enabled in Plugin Manager.

Kind regards,
Benno

yes, they are last version. the plugin are ok.

[Benno]

Hi,
then there is no reason why the plugin does not work as expected.
Please post the URL to the article.

Kind regards,
Benno

[christine]

Hi,

are you using Custom HTML? If so: Extensions > Module > Your Module > Options > Prepare Content > Yes
or: filtering of Code?

Kind regards, Christine

Hi Benno