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Install fonts failed

Posted: 04 May 2022, 17:34
by s.eerraaina
Hello,
I have modified my file as described in the explanation.
-->>> https://www.phoca.cz/documents/55-phoca ... phoca-font

However, every time I try to install the font, I get the error message 500 File does not exist
(/customers/4/5/f/enduron.ch/httpd.www/tmp/install_6272a12e9bfa9/HelveticaNeue_Medium.ttf).
A screenshot of it is here to be found -->>> https://imgur.com/a/0omJuSp

What am I doing wrong?


Thanks in advance for the help.

Re: Install fonts failed

Posted: 05 May 2022, 22:26
by Jan
Hi, try to enable debug mode and php error reporting to get more detailed information. But as written in the error message, it cannot find the defined file, try to check it for typo errors.

BTW did you install the font in Phoca Font administration? (not in Joomla installation)

Jan

Re: Install fonts failed

Posted: 18 May 2022, 15:19
by s.eerraaina
Hi,

Sorry for the late reply.

I checked everything for spelling errors and could not find any.
Can it be that it isn't working because it isn't a font from Phoca itself?

No in the Phoca Font administration I have not installed the font yet, as far as I know. Where can I find the administration ?

Thanks in advance for the help.

Seraina

Re: Install fonts failed

Posted: 26 May 2022, 00:32
by Jan
Hi - Joomla administration - Phoca Font - Fonts - upload fonts:

Image

Jan