After updating to Joomla! 3.6 : File cannot be select

Phoca Download - download manager
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48402
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: After updating to Joomla! 3.6 : File cannot be select

Post by Jan »

Hi, you can paste here screenshot per e.g. imgur, see forum rules.

Jan
If you find Phoca extensions useful, please support the project

Tags:
RustyRoy
Phoca Member
Phoca Member
Posts: 12
Joined: 07 Sep 2016, 01:35

Re: After updating to Joomla! 3.6 : File cannot be select

Post by RustyRoy »

Hi Jan

I looked as best I can but I do not see away to post a screen shot. Not sure what you mean by imgur. The screen shot was only to demonstrate that I am using 3.6.2.

I was considering uninstalling and reinstalling but will wait for your advice.

Regards
Russ
christine
Phoca Hero
Phoca Hero
Posts: 2819
Joined: 28 Nov 2010, 17:20

Re: After updating to Joomla! 3.6 : File cannot be select

Post by christine »

Hi Russ,
imgur: http://imgur.com/ > New post > Upload images.
Check also your database in backend. "repair function".

Kind regards, Christine
RustyRoy
Phoca Member
Phoca Member
Posts: 12
Joined: 07 Sep 2016, 01:35

Re: After updating to Joomla! 3.6 : File cannot be select

Post by RustyRoy »

Hello Christine

I performed a check database. It identified that some files had not been closed properly. I ran the "repair function". For the most part the log indicated that repair function was not supported. I ran the check database again and everything looked good.

Unfortunately the download box remains not selectable.

Regards Russ
RustyRoy
Phoca Member
Phoca Member
Posts: 12
Joined: 07 Sep 2016, 01:35

Re: After updating to Joomla! 3.6 : File cannot be select

Post by RustyRoy »

Hello Christine

Are you able to recreate this issue or is it unique to my installation?

Regards Russ
RustyRoy
Phoca Member
Phoca Member
Posts: 12
Joined: 07 Sep 2016, 01:35

Re: After updating to Joomla! 3.6 : File cannot be select

Post by RustyRoy »

Hi Christine

My issue remains so I tried un-installing your download component, deleting the associated directories and re-installing Phoca Download. Now when I mail a link to a file I get a "file not found" error. The un-selectable check box no longer exists. Any idea's?

Regards Russ
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48402
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: After updating to Joomla! 3.6 : File cannot be select

Post by Jan »

Hi, this was a Joomla! issue, so upgrading Joomla! solved this problem. Which "un-selectable check box" you mean? Can you paste screenshots?

Jan
If you find Phoca extensions useful, please support the project
RustyRoy
Phoca Member
Phoca Member
Posts: 12
Joined: 07 Sep 2016, 01:35

Re: After updating to Joomla! 3.6 : File cannot be select

Post by RustyRoy »

Hi Jan

Sorry for the slow response.

I have upgraded Joomla to 3.6.4 and uninstalled Phoca Download, deleted the download folders and reinstalled Photo Download version 3.1.2.

I uploaded a image file to my website. I created a download link and tried to use it to download that file from my website. Clicking on the link takes you to the website download page as expected. The file name is not there and an error message "file not found" is displayed.

I am still unable to locate the option to attach a screenshot.

Hope you can help
Regards
Russ
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48402
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: After updating to Joomla! 3.6 : File cannot be select

Post by Jan »

Hi, you can paste image here per external service like imgur is.

When you set direct link for the file in file edit, are you able to download it?

Jan
If you find Phoca extensions useful, please support the project
RustyRoy
Phoca Member
Phoca Member
Posts: 12
Joined: 07 Sep 2016, 01:35

Re: After updating to Joomla! 3.6 : File cannot be select

Post by RustyRoy »

Hi Jan

When I set the direct link I can download the file. When I use the unique download link the result is "file not found"
Post Reply